Explore ideas shaped by the experience of Cordence Worldwide Member Firms working across markets, industries, and complex business challenges. Together, these perspectives reflect the depth of the diversity and expertise found across our alliance.
From changing expectations from the customer to new stakeholders entering the industry, the digital transformation of the global automotive industry means it is facing the wholesale transformation of its business model. In a new white paper, global consulting partnership Cordence Worldwide has highlighted four major digital trends that are transforming the relationships between car brands […]
Today, price is no longer sufficient as a competitive lever. Companies have to work harder to remain competitive, and the procurement organisation must deal with: Fast changes in technology Units costs that must be minimised by value engineering and not just global sourcing These new focus areas have all come with new requirements for the […]
The digital revolution is impacting the after-sales market, bringing both challenges and opportunities. Organizations realize that digitization is the way forward to deal with all the changes occurring within the after-sales market. But, what do you need to know to be prepared for these changes? We’ve gathered five important considerations to help established after-sales organizations […]
“Taking the robots out of the humans” is how Lacity and Willcocks, the leading authors on process automation and software robots, describe in their current book “Robotic Process and Cognitive Automation” the idea of intelligent work in the future. Administrative activities in particular are characterized by repetitive, error-prone tasks and these work processes rarely add […]
One of the nation’s largest financial institutions engaged North Highland to deliver an innovative and scalable managed services solution to decrease marketing overhead, reduce risk, and strengthen the existing operating models, talent management processes, and organizational structure. Ultimately, the firm needed a trusted strategic partner to assemble a team of specialized marketing experts, and design […]
We all know the story of the Titanic that sailed from Southampton in 1912. The destination was New York, but the ship never returned to land. The moral of the story of the Titanic in our context is that the on-board management reacted too late to the danger. They did not have alternative scenarios and thereby […]
In today’s digitised economy, data is everywhere. This is allowing companies of all sizes to use data science techniques such as data analytics, artificial intelligence and machine learning in order to gain a competitive edge. Likewise, the public sector can also reap major benefits from data – Zoltan Tanács, a partner at Horváth & Partners, […]
A new study by global management consulting firm North Highland has found that by actively monitoring and managing culture, leaders are able to assess engagement, ensure alignment, increase performance levels and innovation, and promote change-readiness and resiliency within their organizations. Learn more
In recent years, the concept of new retail has been constantly brought up by industry leaders. With a boom of intelligent technology, new retail brands are emerging, traditional enterprises are seeking new retail business models, and new retail R&D teams are offering third-party solutions, all making new retail a popular word. But such popularity also […]
Recently in the new retail salon event by S. POINT and MBA Innovation & Business Venture League of Fudan University, Georgia Guo, founder of S. POINT retail and service lab, put forward some pragmatic issues regarding the execution on landing innovation projects for the retail industry. As the “new retail” topic became so popular in […]
In over 80 percent of companies, the Chief Financial Officer (CFO) represents the procurement function on the management board – more than enough reason to place the central stakeholder of procurement at the center of this study. Particularly in times of increasingly volatile economic cycles, the demands on a CFO change for the areas assigned […]