Cultivating a High-Performance Workforce

One of the nation’s largest financial institutions engaged North Highland to deliver an innovative and scalable managed services solution to decrease marketing overhead, reduce risk, and strengthen the existing operating models, talent management processes, and organizational structure. Ultimately, the firm needed a trusted strategic partner to assemble a team of specialized marketing experts, and design and deliver tailor-made solutions, with a focus on cultivating cultural synergy, continued improvement, and unparalleled performance.

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AI Solution Hub – Turning Proven AI Solutions into Network‑Wide Advantage

As AI adoption accelerates across Cordence firms, many impactful solutions already exist. The challenge is not innovation, but visibility, reuse, and scale. The AI Solution Hub addresses this by offering a centralized repository of 25+ proven AI solutions, enabling firms to quickly discover, assess, and reuse what already works. Why the AI Solution Hub Matters

Case Study

Our Alliance at Work

The Challenge: A European industrial technology group needed to strengthen operational performance and improve S&OP in a highly regulated, mission-...

Case Study

Bringing an Over-the-Top Streaming Business to Life

The client is one of the largest television content companies in India with a legacy of producing some of the most popular shows of all time on Indian television. However, the company’s business model allowed little room to translate its creative success into pricing power or value creation resulting in a rather modest […]

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Managed Services Pods Are A Slam Dunk

So, what’s getting in the way? For starters, transformation has moved from periodic to perpetual. This reality calls for next-level agility, powered by the workforce and capabilities that can keep pace with change. Indeed, 92 percent of business leaders agree that they need contractors that can adapt more quickly to their changing needs. Further, 91 […]

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Helping a Leading Hospitality Company Operationalize External Events Data

Global hospitality companies capture a wealth of information with every reservation: the rate, room type, reservation type, number of beds, and much more. They can also obtain information about their competitors’ performance through established data providers, like Smith Travel Research or TravelClick. Capitalizing on these data elements has become a standard practice for most hoteliers. […]

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State-of-the-Art E-Commerce Facility Saves Big with Engineered Labor Standards

Our consultants helped a Fortune 200 retailer build a world-class labor management program with cutting-edge performance technology to support the company’s highly automated e-commerce distribution center (DC). The result? An average monthly labor efficiency improvement of over 31 percent, translating into labor budget savings of over $1.5 million within the first year of the program. […]