Explore ideas shaped by the experience of Cordence Worldwide Member Firms working across markets, industries, and complex business challenges. Together, these perspectives reflect the depth of the diversity and expertise found across our alliance.
Many financial services firms have successfully incorporated digital tools to enhance the client experience, gain efficiency, and achieve cost savings. A good example is depositing checks on a smartphone. It offers easy access for the client, minimizes human error, and reduces processing paper. However, not all financial services technology solutions are created equal, particularly as […]
Massive, transformative disruptors aren’t new. Three industrial revolutions— bearing steam power, mass production, and digitization—triggered widespread changes in not just how we work, but how our societies are structured. The fourth industrial revolution is charging ahead—marked by ubiquitous computing and connectivity—with increased velocity, and in its wake comes the promise of a technology that will […]
An important challenge facing Energy Distribution companies will be adapting their business model to new technologies and innovation trends. In this context, adapting to the clients needs and improving operational efficiency will be key. To help you accomplish this, we have gathered the 7 most relevant upcoming technological innovations on Energy Distribution. Learn more
Today, business survival is increasingly dependent on an ability to evolve, adjust and transform. Constant, dynamic forces—economic, competitive, regulatory, consumer driven and digital—are only increasing and accelerating. In some cases the stakes are extreme: A recent study shows that one in three companies will delist from the exchange on which they trade in the next […]
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From a purely sales point of view, after-sales service has its own characteristics, which, developed in the correct way, allow us to distinguish very clearly between companies that are excellent at it and those that are not. To start off, we need to know the market and our own portfolio. This shows us how we are […]
Technical services are normally labor-intensive. The key to increasing efficiency is to optimize the quality of the service and the cost structure. It is therefore essential to achieve an optimum orientation of middle management in how they supervise these teams, which are usually off-site. There is often a great deal of improvement to be made in how […]
Many current contractor operating models stimulate a perverse vicious cycle, leading to additional costs for both the contractor and the contracting company. When not correctly managed, there is a transfer of operational and management inefficiencies of the contractor, through the contract price. Contractors also lose in margin: aggressive price negotiations between the contracting company and […]
Currently, the leading managers of companies are fully aware that the sustainability of their business hinges on it being fully responsible and responsive to the needs of societies. This is as important as achieving profitability target levels. For a business to be considered responsible, it must meet several “core” conditions, such as compliance with the […]
We are in living in the golden years of service; every organization needs to transform itself to provide unique and competitive services in order to survive. Historically, the relationship between a company and its clients pivot around the company’s core product(s); however, the global business climate demands a more customer-centric view. Therefore, more emphasis is […]