COVID-19 has radically transformed patterns of customer demand, ways of working, and operating models in the media, entertainment, and communications (MEC) industry, introducing a host of obstacles and headwinds for industry leaders. In this three-part blog series, we’ll delve into the industry-specific changes and challenges—and, more importantly, arm you with insight into what’s next for the industry and how you can harness those opportunities.
In periods of quarantine and isolation, the communications industry is a lifeline for consumers. From broadband access to voice and video functionality, communication is also a fundamental capability for organizations trying to maintain “business as usual” while employees are working remotely. COVID-19 has had an indelible, tangible impact on the communications industry in several important ways.