Adopting a strategic, design-led mindset can help you make sense of the ambiguity of the foreseeable future and begin to chart your path forward. From there, you’ll need to diversify your customer strategies, workforce constructs, and operational plans to minimize risk and increase adaptability in the face of future uncertainties. To do this, you need to evaluate near-term future opportunities through multiple sources of value, including risk mitigation, flexibility, customers, employees, stakeholders, operational efficiency, capability development, and financial performance.